Returns and Shipping

Shipping 

All Domestic Shipping will be shipped out VIA UPS ground with option to upgrade when checking out. Processing time is usually 1-3 days to ship out you will receive a email with a tracking number once your order in completed.  

international shipping - international clients have 3 options for shipping carries to select from when placing a order. ups, dhl or globalpost and each service offers different fee and shipping duration.  shipping arrive in not 100 percent accurate when it comes to international travel and also depends on your location and the shipping option you select from standard to express. shipping can take from 1-40 days so please select the shipping option best for you. 

note to international buyers: if you have trouble tracking your package and the tracking number show no updates. use https://parcelsapp.com for international shipping to help with tracking your package. sometimes international shipping will change a tracking number when enter buyer’s country’s destination.what is your international duties and taxes policy? - your are responsible for your country’s customs fee, taxes, and duties are not our responsibility. if you choose to decline receipt of your package, you will be responsible for any additional shipping, taxes, duties and/or custom charges incurred for the return shipment. please check with your country’s import and tax code and policy before placing a order.cryptic nine is not responsible for lost shipments and stolen packages and claims must be made by the customer to the appropriate carrier. cryptic nine is not responsible for any import duties or taxes which may apply, or for any consequent delays that these may occur. please contact your local postal service or customs office for further information.

Returns:

We do offer refunds or exchanges with in 30 days. If a client received the wrong order was by mistake we will replace with correct items by agreeing to these terms & conditions and placing an order, you are in a binding agreement with us. once we have processed your order,  you will receive an email notification with your tracking information.  we reserve the right to not confirm your order in the event we could not  verify your information or the stock level was incorrect at the time of  your order.

customs, taxes, and duties are not our  responsibility. if you choose to decline receipt of your package, you  will be responsible for any additional shipping, taxes, duties and/or  custom charges incurred for the return shipment. because much of these  items are vintage, some pieces may show varying degrees of wear and  distressing. 
cryptic nine is not responsible for lost shipments and stolen  packages and claims must be made by the customer to the appropriate  carrier. cryptic nine is not responsible for any import duties or taxes  which may apply, or for any consequent delays that these may occur.  please contact your local postal service or customs office for further  information.